SHIPPING AND RETURNS: We ship USPS Priority Mail or UPS in most cases, but occasionally will use FedEx, dependent upon the product size. We reserve the right to use any of these services at our discretion. We try to get all shipments out within 24 hours of purchase; however many of our products come directly from the manufacturer, and there may be a slight difference in shipping time. Products shipped from the manufacturer may take a couple of days, and we will notify you if there is any significant delay. Please make sure you provide accurate contact information so that we may contact you in the event of a shipping delay. Feel free to call us anytime with questions about your shipment. We seek to provide exceptional and very personal customer support to you. Customer Service # (435) 783-9200
We stand behind the products we sell 100%. We accept returns within 30 days of purchase, WITH PRIOR APPROVAL AND WITH RECEIPT and with original packaging, if any. Please contact us at info@gunfiredeals.com for prior approval. We do not reimburse for shipping costs. Please also address any defect directly with the manufacturer. Thank you.
HOURS OF OPERATION: Gunfiredeals.com is operated during regular business hours, Monday through Friday from 9am-5pm (MST). We are always available by email and do our best to get back to you around the clock, if you have questions before purchasing, even outside of our business hours, if possible. We strive to provide the most exceptional customer experience in the industry !
OUR MISSION: GunFireDeals.com, operated by Hatch Firearms, LLC, is based in Park City, Utah in the heartland of the Rocky Mountains, a vast playground for hunting and shooting sports.
Our site is dedicated to a variety of enthusiasts; the AR-15 specialist, the beginner, the sniper.. you name it. We hope to serve every niche and provide superior products at the best prices so that you can continue to shop with us year round.
We are a husband and wife team, one of the only small family owned and operated websites among a sea of corporations. That said, we strive to provide authenticity to our customers with exceptional firearms knowledge, and therefore sell the hottest new items at prices that will keep you coming back as a regular customer. As an added bonus of being the "little guy", you will speak to actual humans (in the USA for that matter) if you call with any questions on your order or concerns, as we intend to make you a very satisfied customer.
BY MAIL TO : HATCH FIREARMS LLC Customer Service (435)-783-9200
PO BOX 517
KAMAS, UT 84036
